As a Taxi Passenger, you need to understand the rights of taxi drivers:
- It is important to remember that your driver must obey all applicable laws, including the conditions of the licence to operate as a taxi.
- Personal safety of the taxi driver, along with that of their passengers, is the number one priority. A taxi driver can refuse to transport a passenger or travel to a particular destination, if the driver believes his or her personal safety could be compromised.
- A taxi driver may refuse to transport passengers who are smoking, conducting themselves in a disorderly manner, using profane or offensive language, or are acting in such a manner as to be offensive to the driver or other passengers.
- To provide assurance that the fare will be paid, the driver may ask you for a deposit up to the estimated amount of the fare. You can provide the deposit in any manner that is normally accepted by the company.